Senior Financial Services Representative

Citizens Bank & Trust has an opening for a Senior Teller/Financial Services Representative. Candidates selected will be responsible for assessing and handling customers’ banking needs and transactions while cross-selling products and services that meet their financial needs. If you have strong communication skills, customer service and cash handling experience, you are invited to apply for one of the positions. Competitive salary and benefits.

  • Promote bank services and cross-sell bank products.

  • Build and maintain a portfolio of deposit and loan customers.

  • Maintain a sufficient knowledge level to provide excellent customer service in the delivery of bank products and services.

  •  Make appropriate referrals to the Trust Department, Investment Centers and Commercial Lenders.

  • Study and start to obtain licenses for Credit Life and Accident and Health insurance.

  • Provide quality customer service by greeting the customer with a smile, using their name and thanking the customer for banking with us.

  • Take responsibility for the customer by helping them directly, or referring them to the appropriate person.

  • Provide customer information on accounts and products.

  • Maintain vault and cash for the Branch.

  • Supervise and schedule FSR’s.

  • Open new deposit accounts for Business and Retail customers.

  • Provide relief and additional coverage for Tellers as required.

  • Retain Branch customers and solicit new business from these customers.

  •  Combination and key control.

  • Opening and processing night depository and ATM.

  •  Control of negotiable instruments.

  • Process account maintenance changes as requested by customers and management.

  • Perform internal audits of cash and negotiable instruments.

  • Assist in the opening of the Branch.

  •  Act as Safe Deposit attendant.

  • May assist in managing the office in the absence of the Branch Manager.

  • Other duties as designated by management including, but not limited to, acting as Public Account Representative and Security Officer, as well as being responsible for cash items, imaging and KIT.

Current position available at the Chillicothe, MO and Leawood, KS locations.


Submit your resume today!

At Citizens Bank & Trust, we are committed to diversity and inclusion. We strive to create an excellent work place as well as an atmosphere where our employees, our customers, and the communities we serve can reach their goals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Citizens Bank & Trust is a drug free work environment.

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